Privacy Policy-Pravartan App

This Privacy Policy describes how Pravartan App (hereinafter referred to as “we” or “us”) collects, uses, and shares your personal information when you use our Mobile App. To secure the trust and information of users, the Housing and Urban Planning Department provides complete details about its Privacy Policy. By accessing this app, you agree to be bound by the terms and conditions of this Privacy Policy.

Collection of Information

  • We collect the following information from you when you use the App:
  • Personal Information: This may include your Login credentials (of Pravartan Portal), Name, User ID and Mobile Number.
  • Usage Data: Information about how you use our app, such as the features you use and the pages you visit.

Use of information

  • We process your request to fill the Pravartan App Form for the purpose of geo tagging.
  • Provide you with customer support.
  • Provide you with the features and services of our app.
  • Communicate with you about your use of our app and to send you important updates and notifications.
  • Improve our app and develop new features and services.

Sharing of information

  • Department: This information is shared with the Housing and Urban Planning Department for further action.
  • Customer Support Providers: We share your information with customer support providers in order to provide you with customer support.
  • Service Providers: We share your information with service providers who help us operate and improve our app.

Protection of information

We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encrypting your information when it is transmitted over the internet.
  • Storing your information on secure servers.
  • Restricting access to your information to authorized personnel.
  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You have the following choices with respect to your personal information:

  • You can access and update your personal information at any time by contacting us
  • In case you withdraw to accept this Privacy Policy, you will not be able to access the app.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You are requested to visit our website and its privacy policy section at regular interval to keep yourself informed about the changes in the policy.

For Support

If you experience any technical difficulties while using this mobile application, you can email us at support@otpl.co.in or call us on our technical helpline number at +91-522-4150500.